Category Bay Usage

Lack of information and communication by authorities creates confusion and disarray in the bay.

Akumal Bay is in a state of uncertainty as well as disarray.

The declaration of the Refuge for Protected Marine Species and with that a new bay management plan now being enforced has created many problems and issues which in turn is confusing and bewildering to those visiting the bay.

The authorities have not implemented any signs, maps or any visual informational to help inform the visitors once they arrive. Additionally, the general public including Mexican nationals, guests of the hotels and resorts and rental properties are unaware that there are government authorities and other monitors in the bay and when someone approaches them when they are already in the water, they naturally react with doubt and reservation as to who the person is.

It does not help the situation either that for the past year at least there have again been groups of guides from several of the tour operator cooperatives that are now “bay monitors”. Many of these are the very same individuals from the former “Vigilance Committee” of the summer/fall of 2016 that were stalking and extorting visitors to take a tour. They were very convincing with their official looking green shirts or “bay patrol” shirts but in fact they were not any legal authority and many were reported for their actions and bad behavior towards tourists.

All of this has been circulating around in social media and over time has had very detrimental effects to Akumal tourism. Anyone that has access to these pages and have either been following the history of these events or are hearing about these incidents for the first time, would naturally be leery of ANYONE approaching them, especially when they are already in the water…let alone consider even coming to Akumal.

In a perfect world, proper informative signage with maps in English and Spanish would be placed in several strategic and visible locations in Akumal, including the beach. An effort would be put into proper training for these patrols that would include better methods to engage visitors such as basic customer service protocols, conflict resolution and that any personnel tasked with these monitoring responsibilities have good communication skills.

The government officials should speak English at the very least but if their decision is to enlist local guides, then they need to also have proper training and be able to communicate effectively (just not speak) in English. They have been sent out on a mission without the tools to carry out the mission!

And to make an effort to try to be polite and professional even educational to visitors would go a long way.

There should be visual aids by way of signage letting people know what the rules are BEFORE they enter the water. There should be someone available to answer questions or doubts. None of this is in place, but we are hopeful that it will be and very soon. The business and property owners of the bay have been requesting this from the authorities and showing them evidence of how a management plan can go very wrong if not monitored correctly.

So one wonders why there is so much conflict now with the present “vigilance committee” of Akumal Bay? And consequently, the actual government officials should be wondering why they are getting a negative reaction from tourists when they approach them…because there in fact is indeed the source of the issues plain and simple.

The New Buoys in Akumal

In the past weeks, buoys have been installed by the authorities in Akumal Bay. There is little to no information public information on the zones, but this popped up today on Hotel Akumal Caribe’s Facebook page.

For those of you that have seen the new buoys in the bay, this is the sparse information we have about them. (Beyond saying that they are not aesthetically pleasing and very confusing)
The permits for snorkel tour operators state that permit holders are only allowed to take tours around two circuits as per the map below.
  • The dark purple area around the two circuits is for guided snorkel tours only in a clockwise direction. (“Poligono de nado”)
  • The white area on the first 50 meters from shore is for swimming. Anyone can go in there and use it for recreational purposes.
  • The turquoise area denotes the navigation channels for motorized watercraft.
  • The light pink states it is for dive use although that area is too shallow and has reef.
  • The lime green area is restricted to everyone. So no swimming or snorkelling here.
  • The yellow area is labelled” zoned for sustainable recreation activities” but no rules or regulations explained.

There are no explanations for the use of the rest of the bay.

There are a lot of questions that these permits and map have raised for those that are not on snorkel tours, and want to go snorkelling on their own. Furthermore, no government authority has been able to clarify our doubts or answer our questions.

There is still no management plan in place. One would think that this would go before giving out permits. CONANP, who put out this map is supposed to put the management plan in place and has yet to have a constant presence in Akumal. The only supervision being carried out is by PROFEPA, (the environmental police) but it is sporadic and ineffective in controlling the snorkel tours, let alone overseeing the use of the rest of the bay.

 

These are our conclusions:

 

Guided tours are not being controlled. Snorkelers with no guides do not know where to go, when it’s ok for them to snorkel or what gear is allowed. Sometimes they are told to use short fins, sometimes they are not told anything. Sometimes they are told to wear a life jacket, sometimes only when with a guide. Sometimes they are told that they cannot wear an inflatable life jacket, and so on. The confusion continues. And sadly, there are no concrete answers.

There are no set limits of use for the entire bay, and the limits of use for the circuits by the permit holders is also not clearly stated in the permits.

The “quasi “rules are for everyone, without regard to where they come from, or where they are staying. The properties on the beach do not regulate the use of the bay. This is strictly the jurisdiction of the government, and they have yet to show a professional logical and sustainable management plan based on real science.

The original article can be viewed here:
https://www.facebook.com/notes/hotel-akumal-caribe/the-new-buoys-in-the-bay/10154553260551930/